Legal
Privacy policy
How InnovaChem Systems LLP handles the details you share on this website. Last updated 6 October 2026.
What we collect
When you fill in a form we collect what you type: name, company, role, city, mobile number, email, segment, products and your message. The site also records the page you sent it from and the time.
Why we use it
To reply to your request, send quotes, documents and samples, book visits and demos, and keep a record of the enquiry. We send WhatsApp updates only if you tick the WhatsApp box, and email news only if you tick the email box.
Who sees it
Our team, and the hosting, database and email services that run this website for us. We do not sell your details.
How long we keep it
For as long as we need it to serve you, or as the law requires.
Your choices
Every email has an unsubscribe link. To see, correct or delete your details, write to contact@innovachem.in.
Cookies and analytics
We use Google Analytics 4 to count visits, see which pages help, and know when a form is sent. It sets first-party cookies (_ga, _ga_*) and does not tell us who you are. We do not use advertising cookies. You can block analytics in your browser settings or with the Google Analytics opt-out add-on. The site works the same without it.
Website chat
The chat assistant on this site is run for us by SketricGen. What you type, and any name, phone or email you share in its form, is sent to SketricGen and to us so we can answer and follow up. Do not share passwords, bank details or health information in chat.